Red Glove Services

The internationally recognized concept of "White Glove" service and the glamorous ceremony of the "Red Carpet" are woven together to create Gran Meliá Hotels and Resorts' signature RedGlove Service.

RedGlove Service is the heart and soul of everything they do at Gran Meliá. Red represents Spanish heritage of which they are uniquely proud. It is also the color of passion, and it is an unwavering passion for service that makes Gran Meliá so wonderfully unique. Combining an appreciation for timeless standards with a flair for the avant-garde, Gran Melia delivers experiences that transform, from sophisticated accommodations that envelop you in luxury and glamour, to masterfully prepared cuisine served in a variety of sumptuous settings.

Family Concierge at Gran Melia Palacio de Isora

Create family memories that last a lifetime in a setting you will never forget. Palacio de Isora's Family Concierge Service is dedicated to one purpose: fulfilling your family's every need during your precious vacation time together. Our unique Family Concierge Service includes:

• Specialized expertise for the needs of families
• Family-centric suites and dedicated check-in area
• Private family social area with waiter service
• Video game area (PlayStation, Wii, Game Gear) with free internet access
• Family beach kit, including cap, t-shirt, floater and mini-tanning lotion
• Preferential reservations for restaurants and other activities

Restaurants at Palacio de Isora

Throughout the resort are five varied and distinctive dining experiences that are not to be missed. Classic, innovative or exotic, diverse traditions and ambience are rendered by chefs chosen for their passion and skill. From hand-packed picnic baskets to formal banquets, in a torch-lit courtyard or on an ocean-view terrace bathed in the breeze, each meal is masterfully prepared and served with refined flair.

Activities at Gran Melia Palacio de Isora

Gran Meliá Palacio de Isora rises up in a setting which is home to some of the most beautiful natural sights in the Tenerife. Guests can challenge their skills with an array of life enriching activities and classes.

Classes: cooking, flower arrangements, photography, sailing, catamaran, fishing, scuba diving, golf, kite surfing organized by external companies.

Activities: table tennis, table games, billiard, library, game room station.

Romantic Activities: tango lessons, massages for couples, romantic dinner under the stars.

Golf: The Gran Melia Palacio de Isora has a golf desk for your reservation of green fees or golf club hire on any of the 5 fabulous golf courses on Tenerife.

Palacio de Isora Accommodation

Select your accommodation at Palacio de Isora from a broad range of exceptional suites. Opt for either a private garden, ocean view, outdoor Jacuzzi or multiple bedrooms. Whichever you choose, you can look forward to a luxury holiday in which every detail has been considered for your comfort and satisfaction.

Choose from:

• Garden View Demi Suites
• Ocean View Demi Suites
• Demi Suites with Private Gardens
• One Bedroom Master Suites
• Two Bedroom Master Suites
• Red Level Demi Suites
• Red Level Ocean Garden Villa

Garden View Demi Suites

Overlooking one of the resort's signature private gardens, these Demi Suites offer beautifully appointed personal space, including a private terrace or patio.

Size: 48 sqm

Max Capacity: 2 adults + 1 adult or 2 children in sofa-bed

Standard Amenities and Features:

• Private terrace or balcony
• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps
• 24-hour room service

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Ocean View Demi Suites

The sight and sound of the sea lends serenity to the Ocean View Demi Suites.

Size: 48 sqm

Max Capacity: 2 adults + 1 adult or 2 children in sofa-bed

Standard Amenities and Features:

• Private terrace or balcony
• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps
• 24-hour room service

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Demi Suites with Private Gardens

Magnificent private gardens complete with a private Bali Bed are perfect for long hours of convening with nature or entertaining guests.

Size: 48 sqm + private garden on additional 30 sqm

Max Capacity: 2 adults + 1 adult or 2 children in sofa-bed

Standard Amenities and Features:

• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps
• 24-hour room service

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One Bedroom Master Suites

Master Suites offer an elegant separate bedroom with ensuite whirlpool bath, plus a private terrace with an ocean or garden view are the crowning features of this spacious suite.

Size: 68 sqm

Max Capacity: 2 adults + 1 adult or 2 children in sofa-bed

Standard Amenities and Features:

• Private terrace or balcony
• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps
• 24-hour room service

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2 Bedroom Master Suites

Two elegant bedrooms with ensuite whirlpool baths, plus two private terraces with ocean or garden views, complete this gracious suite.

Size: 116 sqm

Max Capacity: 4 adults + 2 children in sofa-bed

Standard Amenities and Features:

• Private terrace or balcony
• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps

Red Level Accommodation at Palacio De Isora

Guests desiring enhanced personal services are encouraged to discover the elevated luxury of RedLevel, our boutique hotel within a hotel concept exclusively for adults. These premium accommodations are attended to by a dedicated concierge desk and a staff of personal butlers. The RedLevel Lounge and a private pool are exclusively yours to enjoy, along with preferential reservations for dining and at YHI Spa. The RedLevel experience is apparent even in the details, like upgraded bath amenities, fresh cut flowers and in-room aromatherapy.

Red Level Amenities and Features

• Premium guest accommodations
• Exclusive access to RedLevel Lounge
• Exclusive RedLevel pool access with pool concierge service, poolside bar and drink service
• Media center with free access to Internet workstations, major newspapers, library and board games
• Daily breakfast buffet service, aperitifs and hors d'oeuvres
• Afternoon bar service
• Personal butler service
• Pillow menu and in-room aromatherapy treatments
• Preferential reservations for restaurants, YHI Spa, activities and excursions
• Private car park
• Personal resort tour
• Personalized choice of mini-bar contents
• Personalized coffee-making service in the room
• Preparation of the Whirlpool bath
• Laundry and dry cleaning service
• Personalized wake-up calls

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Red Level Demi Suites

These premium adult-only accommodations offer the elevated services and amenities of Red Level.

Size: 49 sqm

Max Capacity: 2 adults + 1 adult in sofa-bed

Standard Amenities and Features:

• Private terrace or balcony
• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps
• 24-hour room service

Red Level Amenities and Features:

• Premium guest accommodations
• Exclusive access to RedLevel Lounge
• Exclusive RedLevel pool access with pool concierge service, poolside bar and drink service
• Media center with free access to Internet workstations, major newspapers, library and board games
• Daily breakfast buffet service, aperitifs and hors d'oeuvres
• Afternoon bar service
• Personal butler service
• Pillow menu and in-room aromatherapy treatments
• Preferential reservations for restaurants, YHI Spa, activities and excursions
• Private car park
• Personal resort tour
• Personalized choice of mini-bar contents
• Personalized coffee-making service in the room
• Preparation of the Whirlpool bath
• Laundry and dry cleaning service
• Personalized wake-up calls

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Red Level Ocean Garden Villa

In a class of their own, the Oceanfront Garden Villas provide the very finest accommodations at Gran Meliá Palacio de Isora. These palatial villas boast a large ocean view terrace and private pool with a Bali Bed standing by. Inside, spacious rooms are beautifully furnished and decorated, while outside, you'll find private spaces suited for many memorable times.

Size: 120 sqm + 600 sqm private space including a private pool

Max Capacity: 2 adults

Standard Amenities and Features:

• Private terrace or balcony
• Living room with sofa-bed
• Individually controlled air-conditioning
• Direct dial telephone with voice mail
• In Room Safe
• Mini bar
• Coffee-maker
• Full bathroom with spa jet-shower
• Separate WC
• Magnifying make-up mirror
• Hairdryer
• 32-inch flat screen TV
• High speed Internet access
• Special individual reading lamps
• 24-hour room service

Red Level Amenities and Features:

• Premium guest accommodations
• Exclusive access to RedLevel Lounge
• Exclusive RedLevel pool access with pool concierge service, poolside bar and drink service
• Media center with free access to Internet workstations, major newspapers, library and board games
• Daily breakfast buffet service, aperitifs and hors d'oeuvres
• Afternoon bar service
• Personal butler service
• Pillow menu and in-room aromatherapy treatments
• Preferential reservations for restaurants, YHI Spa, activities and excursions
• Private car park
• Personal resort tour
• Personalized choice of mini-bar contents
• Personalized coffee-making service in the room
• Preparation of the Whirlpool bath
• Laundry and dry cleaning service
• Personalized wake-up calls

Value Added Red Level Amenities and Features:

• Private pool and garden with luxurious sun beds and Bali bed
• Dining area in the garden
• Separate sitting room
• A luxurious private whirlpool bath for two and twin wash-basins
• CD and DVD player
• Walk-in closet
• Fax, WiFi and wireless telephones
• Bathrobes and slippers

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Gran Melia Palcio de Isora Location

Gran Meliá Palacio de Isora is located on the fabulous shoreline of Guía de Isora on the southern side of Tenerife, the largest of the Canary Islands. The area is known for its stunning scenery and its eternal spring, with temperatures averaging 21°C year-round...with just five days of rain in the last five years.